Contact Us

We started silkyknots.com to be the go-to place for
affordable and elegant Neck Ties...simple.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at:

(888) 378-0882

or send an email to:

info@silkyknots.com

Returns and Exchanges Policy

To ensure proper credit and/or refund any return item should be:

  • Unworn and in original condition

  • Shipped with original packing slip

  • Postmarked within 30 days of purchase

  1. Full price items are eligible for full refund, exchange or the issuance of a store credit provided they are received as described above. 

  2. All sale items are eligible for even exchange provided they are received as described above.

  3. A store credit  with a 6-month expiration date will be available for full price items if a refund or exchange is not desired.

  4. Returns are free.

GIFT RETURNS

Not your style? No problem. We will issue store credit for the value of your unwanted item. Send a message to giftreturns@silkyknots.com and include as many of the details below as possible:

  • Your name and phone number

  • The purchaser’s name and/or email

  • Order ID (included on packing slip if gift was shipped directly)

  • Item Description/Quantity (include a picture if that helps!)

 

After submitting the email, a link to your mailing label will be emailed to you (please allow 1 or 2 business days). Print the pre-paid shipping label from the e-mail and attach to your return package. Once we have received your return, you will be emailed a gift code for the value of your return.

RETURN ADDRESS:

SILKY KNOTS, INC.

1701 N 8th St. Ste B-30

McAllen, TX 78501

United States of America

Online Privacy Policy

SILKY KNOTS, INC.

1701 N 8th St. Ste B-30

McAllen, TX 78501

United States of America

 

Email: info@silkyknots.com

Customer Care: (888) 378-0882

 

© 2018 Silky Knots, Inc.

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