We started silkyknots.com to be the go-to place for
affordable and elegant Neck Ties...simple.
Have any questions or concerns?
We’re always ready to help!
Call us at:
or send an email to:
Returns and Exchanges Policy
To ensure proper credit and/or refund any return item should be:
Unworn and in original condition
Shipped with original packing slip
Postmarked within 30 days of purchase
Full price items are eligible for full refund, exchange or the issuance of a store credit provided they are received as described above.
All sale items are eligible for even exchange provided they are received as described above.
A store credit with a 6-month expiration date will be available for full price items if a refund or exchange is not desired.
Returns are free.
Not your style? No problem. We will issue store credit for the value of your unwanted item. Send a message to and include as many of the details below as possible:
Your name and phone number
The purchaser’s name and/or email
Order ID (included on packing slip if gift was shipped directly)
Item Description/Quantity (include a picture if that helps!)
After submitting the email, a link to your mailing label will be emailed to you (please allow 1 or 2 business days). Print the pre-paid shipping label from the e-mail and attach to your return package. Once we have received your return, you will be emailed a gift code for the value of your return.
SILKY KNOTS, INC.
1701 N 8th St. Ste B-30
McAllen, TX 78501
United States of America